Terms of service
Aaravi Terms and Conditions
Welcome to AARAVI, your destination for exquisite 925 sterling silver jewellery that embodies peace and radiance. By accessing or using our website www.aaravijewels.com or placing an order with us, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our services. If you do not agree with these Terms, please refrain from using our Website or services.
1. General
Business Information: Aaravi ("we," "us," or "our") is a silver jewellery business operating in India, specializing in 925 sterling silver jewellery. Our registered address is K531, Urban Homes, NH-24, Ghaziabad.
Eligibility: By using our Website or services, you confirm that you are at least 18 years old or have the consent of a legal guardian, and you are legally capable of entering into a binding contract under Indian law.
Updates to Terms: We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
2. Use of the Website
Permitted Use: You may use the Website to browse, purchase, or learn about our jewellery. You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to hacking, data scraping, or distributing malicious software.
Account Responsibility: To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at care@aaravi.com if you suspect unauthorized use.
Content Accuracy: We strive to ensure that all information on the Website (e.g., product descriptions, prices) is accurate. However, we do not guarantee the accuracy or completeness of such information and are not liable for any errors or omissions.
3. Orders and Acceptance
Order Placement: All orders placed through the Website or other channels (e.g., phone, WhatsApp) are subject to acceptance by Aaravi. We reserve the right to refuse or cancel any order at our discretion, including due to stock unavailability, pricing errors, or suspected fraud.
Order Confirmation: Upon placing an order, you will receive a confirmation email with order details. This does not guarantee acceptance; acceptance occurs when the order is shipped, and you receive a shipping confirmation.
Product Variations: As our jewellery is handcrafted, minor variations in design, colour, or gemstone appearance may occur. Such variations are not considered defects.
4. Pricing and Payments
Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes (e.g., GST) unless otherwise stated. Prices are subject to change without notice, but changes will not affect confirmed orders.
Payment Methods: We accept payments via credit/debit cards, UPI, net banking, and Cash on Delivery (COD), subject to availability. For COD orders, payment must be made in full at the time of delivery.
Payment Security: All online payments are processed through secure third-party payment gateways. We do not store your payment information beyond what is necessary to process transactions.
Promotional Offers: Discounts or offers (e.g., Buy 1 Get 1, Buy 2 at XXX) are subject to specific terms, which will be communicated at the time of the offer. Offers cannot be combined unless explicitly stated.
5. Shipping and Delivery
Shipping: We ship across India via trusted logistics partners (e.g., Delhivery, Blue Dart). Shipping charges, if applicable, will be displayed at checkout. Free shipping may be offered for certain orders or promotions.
Delivery Timelines: Estimated delivery times will be provided at checkout, typically 3-7 business days within India, depending on your location. Delays due to unforeseen circumstances (e.g., natural disasters, courier issues) are not our responsibility, but we will assist in resolving them.
Unboxing Video: To facilitate claims for damaged, missing, or incorrect items, we recommend recording a video of the unboxing process when you receive your Aaravi package and submitting it with any return/exchange claim.
8. Intellectual Property
All content on the Website, including designs, logos, images, product descriptions, and trademarks, is the property of Aaravi or its licensors and is protected by Indian and international intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission from Aaravi, except for personal, non-commercial use (e.g., sharing product links).
9. Limitation of Liability
To the extent permitted by law, Aaravi is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products, including but not limited to loss of profits or data.
Our liability for defective products or services is limited to replacement, repair, or refund as per our return and warranty policies.
We are not responsible for delays, losses, or damages caused by third-party services (e.g., couriers) or events beyond our control (e.g., natural disasters).
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in [Ghaziabad, Uttar Pradesh].
We encourage resolving disputes amicably. Please contact care@aaravijewels.com to address any concerns before pursuing legal action.
11. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy (https://aaravijewels.com/policies/privacy-policy) , which forms part of these Terms. Please review it to understand how we collect, use, and protect your data.
12. Force Majeure
Aaravi is not liable for failure to perform obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government regulations, or pandemics.
13. Contact Us
For any questions, concerns, or support regarding these Terms or our services, please reach out to:
Email: care@aaravijewels.com
Address: K531, Urban Homes, NH-24, Ghaziabad
Phone: +91 7599635577
WhatsApp: +91 7599635577
Thank you for choosing AARAVI– Simply Beautiful !
Last Updated: June 08, 2025